Privacy Policy

This store is operated by ECOVIBE LLC, 2105 Vista Oeste NW Ste E #1018, Albuquerque, NM 87120, United States ("Maru Organics", "we", "us"). This policy explains what personal information we collect when you visit or buy from our store, how we use it, and the rights you have over it.

1. Information we collect

Order and contact details. Name, shipping address, email address and phone number you provide at checkout, plus the items you purchase.

Payment information. Processed securely by Shopify Payments and our payment providers. We never see or store your full card number.

Device and usage data. IP address, browser, pages visited and interactions, collected via cookies and similar technologies to run and improve the store.

Communications. The content of emails you send to our support inbox.

2. How we use it

To fulfill your order, including payment, shipping, delivery updates and tracking. To provide customer support and honor our guarantee. To improve our store, products and marketing through analytics. To send you marketing emails only if you opted in. You can unsubscribe any time with one click.

3. Who we share it with

Service providers who help us run the store: Shopify (our ecommerce platform), payment processors, our shipping and fulfillment partners, analytics and advertising platforms such as Meta. We share only what each provider needs and never sell your personal information.

4. Cookies

We use cookies to keep your cart working, remember your preferences and measure how the store is used. You can control cookies through your browser settings.

5. Your rights

You can request access to, correction of, or deletion of your personal information at any time by emailing hello@maruorganics.com. If you are in the EU or California you may have additional rights under GDPR or CCPA, which we honor.

6. Data retention

We keep order records as long as required for tax and accounting purposes, and support communications for up to 2 years.

Contact

hello@maruorganics.com · +1 (505) 537-5217